Frequently Asked Questions

888bet FAQ — Your Questions Answered

Everything you need to know about accounts, deposits in PKR, Cricket and PSL betting, withdrawals, bonuses, the mobile app and responsible gaming — all in one place.


Most Common Questions by Category

Jump straight to the topic you need or scroll through all sections below.

Account & Registration

How to register, age requirements, verification, forgotten passwords and account security — all the basics for new and existing members.

Deposits & Payments in PKR

JazzCash, Easypaisa, Raast and Bank Transfer deposit steps, minimum amounts, processing times and troubleshooting for failed transactions.

Cricket & Sports Betting

How betting works, PSL and T20 markets, live in-play betting, odds formats and how winnings are calculated and credited.

Casino & Live Games

Which casino games are available, how live dealer sessions work, RNG fairness, game credits and session history access.

Bonuses & Promotions

Welcome bonus eligibility, wagering requirements, PSL seasonal offers, how bonuses are applied and how to check your current promotion status.

Responsible Gaming

How to set deposit limits, take a cool-off period, use self-exclusion, manage session time reminders and access support resources.

This FAQ covers the questions we hear most often from players in Pakistan. If something is not answered here, the support team is available through the contact details in the footer. Use the category links above or the sidebar to jump to the section most relevant to you.

Account & Registration

Go to the Register page and fill in your full name, email address or Pakistani mobile number, date of birth and a secure password. The whole process takes about two minutes. After submitting your details, you will receive a verification code or link to confirm your contact details, and your account will be active immediately after that.

You must be 18 years of age or older to register and use 888bet. Age is verified during the KYC process. Any account found to belong to a person under 18 is closed immediately and any deposited funds are returned. This is a firm rule with no exceptions.

No. Each person is permitted one account only. Duplicate accounts are detected automatically. If both accounts are found to belong to the same person, they may both be suspended. If you have lost access to your account, use password recovery on the Login page rather than creating a new one.

On the Login page, use the "Forgot password?" option. Enter your registered email address or phone number and a reset link or verification code will be sent to you. Follow the steps and you will have a new password set within a few minutes. If you no longer have access to your registered contact details, reach out to support directly.

You do not need to upload documents to open an account and start playing. Identity verification — typically your CNIC or passport — is required when you request a withdrawal above a certain threshold or when a routine security check is triggered. Keeping a scanned copy of your documents handy makes this process quicker when the time comes.
Deposits & Payments in PKR

888bet supports the most widely used payment methods in Pakistan: JazzCash, Easypaisa, Raast, Bank Transfer, debit and credit cards, and mobile wallets. All transactions are processed in PKR so there are no currency conversion fees. Visit the Deposit page for the full list and minimum amounts per method.

JazzCash and Easypaisa deposits are typically credited to your 888bet account within a few seconds to a couple of minutes. If your balance has not updated after five minutes, check your JazzCash or Easypaisa transaction history to confirm the payment went through, then contact support with the transaction reference number if it still has not appeared.

Minimum deposit amounts vary slightly by payment method and are set at a level that works for most players. All amounts are in PKR. Check the Deposit page for the current minimums for each method. There are no hidden processing fees on deposits from JazzCash, Easypaisa, Raast or Bank Transfer.

First check whether the amount was deducted from your JazzCash, Easypaisa or bank account. If it was deducted but not credited, note the transaction reference number and contact support. If the payment was not deducted, try again making sure you are entering the correct account details and that your wallet has sufficient balance. Persistent issues are best resolved directly with the support team.
Withdrawals

Log in to your account and go to the withdrawal section of your account dashboard. Select your preferred method — JazzCash, Easypaisa, Raast or Bank Transfer — enter the amount in PKR and confirm. Depending on the method and your verification status, withdrawals are typically processed within a few hours to one business day.

Delays can happen for a few reasons: your account KYC verification may still be pending, the withdrawal amount may have triggered an additional security check, or there may be a short processing backlog. Check your account dashboard for the withdrawal status. If it has been more than 24 hours with no update, contact support with your withdrawal reference.

For withdrawals above a certain amount, identity verification is required. You will need to submit a copy of your CNIC or passport and proof of address. This is a standard security measure to protect your funds. Once verified, the same documents are on file for future withdrawals and the process is faster.
Cricket & Sports Betting

888bet covers all major Cricket events including Pakistan Super League (PSL) matches, Pakistan national team fixtures, T20 World Cup, Champions Trophy, bilateral T20 and Test series, and domestic tournaments. Pre-match and live in-play markets are available for most fixtures, with odds updated ball by ball during live matches.

Live betting or in-play betting lets you place bets while a match is actually in progress. For PSL and T20 matches, you can bet on the next over's runs, the next wicket, current run rate markets and many other live options — all with odds that update in real time as the match unfolds. It is a much more dynamic experience than pre-match betting alone.

Winnings from settled bets are credited to your account balance automatically, usually within a few minutes of the official result being confirmed. For some markets on multi-day events, settlement may take a little longer. Your account dashboard shows the status of all active and settled bets.

Yes. Football coverage includes European leagues, Asian football and major international tournaments. Esports betting is available for popular titles. Both are accessible from the sportsbook section once you are logged in, alongside the Cricket and PSL markets.
Casino & Live Games

The 888bet casino section includes hundreds of slots from well-known game studios, classic table games like roulette, blackjack, baccarat and poker in multiple variants, and a dedicated live casino section with real dealers streaming in real time. Bingo is also available with scheduled sessions. All games are playable in PKR directly from your browser — no plugins needed. Visit the Casino page for more details.

Live casino games are streamed in real time from professional studios with actual human dealers. You can see the dealer, the table and the game action through a video feed. You place your PKR bets using on-screen controls and the results — whether a roulette spin, a card deal or a dice roll — happen live in front of you. It is as close to a physical casino experience as you can get online. Visit the Live Casino page for full details.

All slot games on the 888bet platform use Random Number Generator (RNG) technology that is independently tested by the game developers and studios. The RNG ensures that each spin is entirely random and not influenced by previous results or by the platform. Return to Player (RTP) percentages for individual games are available in each game's information panel.
Bonuses & Promotions

The welcome bonus is available to all newly registered members. After creating your account, make your first PKR deposit via JazzCash, Easypaisa, Raast or Bank Transfer and the bonus will be credited automatically to your account. Check the Promotions section after login for the current welcome offer details and any specific terms that apply.

Wagering requirements specify how many times you need to play through a bonus amount before it can be converted to withdrawable cash. For example, a wagering requirement of 10x on a PKR 1,000 bonus means you need to place a total of PKR 10,000 in qualifying bets before that bonus balance becomes real money. The specific requirements for each promotion are listed in the promotion's terms.

Yes. During Pakistan Super League season and other major Cricket events, 888bet typically runs special promotions including enhanced odds, free bet offers, deposit bonuses tied to specific matches and cashback on PSL betting losses. These are announced in the Promotions section of your account and via email or notification if you have opted in. Check back regularly during active cricket seasons.
Mobile App

Yes. The 888bet mobile app is available for both Android and iOS. Visit the Download page for the latest version and installation instructions. The app provides a faster, more responsive experience compared to the mobile browser, with full access to sports betting, live casino, bingo, deposits and account management — all in one place.

Yes. Your 888bet account works across all devices and access points. Log in with the same email or phone number and password on the app, mobile browser or desktop browser. Your balance, active bets, bet history and account settings are all synchronised in real time across every device you use.

No. The 888bet mobile website works fully in any standard browser on Android or iOS without downloading anything. The mobile browser version gives you access to all the same features as the app. That said, the dedicated app tends to load faster and feels a bit smoother for regular use, so it is worth downloading if you play frequently.
Responsible Gaming

After logging in, go to Account Settings and open the Responsible Gaming section. You can set a daily, weekly or monthly PKR deposit limit there. The limit takes effect immediately and cannot be increased for a cooling-off period after it is set — this is by design to make it a meaningful tool rather than a token gesture. Reducing a limit also takes effect straight away.

A cool-off period temporarily restricts your account access for a set duration — typically between 24 hours and 6 weeks. During this time you cannot log in, place bets or make deposits. It is useful if you feel you need a short break from gaming. You can set one in the Responsible Gaming section of Account Settings. For more information visit the Responsible Gaming page.

Yes. Session time reminders are available in the Responsible Gaming section of your account settings. You can set a reminder to appear after a chosen length of time — for example, every 60 minutes — prompting you to review whether you want to continue. It is a simple habit that makes a meaningful difference, especially during long PSL match days or extended casino sessions.

888bet is designed as an entertainment platform for adults aged 18 and above who choose to play within their personal budget. The platform provides deposit limits, session reminders, cool-off periods and self-exclusion tools to support responsible play. It is important to treat gaming as entertainment only — never chase losses, never bet more than you can comfortably afford, and use the tools available to stay in control. Visit the Responsible Gaming page for full details.
Still have a question? If your question is not covered here, get in touch with the support team. Contact details are available in the footer of every page. For account and payment questions, have your registered email address or phone number ready to speed things up.

Join 888bet — Cricket, Casino & More in PKR

Create your free account in under two minutes, deposit in PKR via JazzCash or Easypaisa, and unlock your welcome bonus. PSL betting, live casino, bingo and slots — all in one place. Adults 18+ only. Please play responsibly.